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reset

I'm giving away my old iphone 5c. I can't fully reset the iphone because it always ask for my apple-id and password. please help.

iPhone 5c

Posted on Apr 14, 2022 8:49 PM

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Question marked as Best reply

Posted on Apr 15, 2022 1:27 AM

Have you forgotten your Apple ID?, Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid

 

If you've forgotten your Apple ID email address or phone number

If you've forgotten your Apple ID email address or phone number – Apple Support (UK)


Have you forgotten your password? -> See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


After that see this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 




1 reply
Question marked as Best reply

Apr 15, 2022 1:27 AM in response to jhona82

Have you forgotten your Apple ID?, Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid

 

If you've forgotten your Apple ID email address or phone number

If you've forgotten your Apple ID email address or phone number – Apple Support (UK)


Have you forgotten your password? -> See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


After that see this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 




reset

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