You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Change Apple Id on iphone

I bought an Iphone for my daughter and I logged in to her Iphone with my Apple ID. Now I created a new id for her but we cannot change the Apple Id on her phone (the "sign out" button is grey). How can I manage to change the Apple Id? Thanks for your answer in advance.

Posted on Apr 15, 2022 1:47 AM

Reply
5 replies

Apr 15, 2022 2:40 AM in response to loosati

Have you bought 2nd hand?

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

So try to contact the previous owner.

Apple cannot help you.


The previous owner have to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


See also the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)




Change Apple Id on iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.