I bought an Iphone for my daughter and I logged in to her Iphone with my Apple ID. Now I created a new id for her but we cannot change the Apple Id on her phone (the "sign out" button is grey). How can I manage to change the Apple Id? Thanks for your answer in advance.
Have you bought 2nd hand?
Each Apple device is linked/associated with an Apple ID of the person who did the setup.
Activation Lock prevents anyone who is not the owner from using this iPhone.
To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.
So try to contact the previous owner.
Apple cannot help you.
The previous owner have to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
See also the following Apple articles:
Activation Lock for iPhone, iPad, and iPod touch
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
How to remove Activation Lock
How to remove Activation Lock – Apple Support (UK)
OK, Got it.
If you have create / make an Apple ID for your daughter, you can change your Apple ID to her Apple ID, see this Apple article: Change your Apple ID
Change your Apple ID - Apple Support (SG)
Hi Raicya, thanks for your reply. No, we bought a brand new iphone, not a 2nd hand, so the initial setup was done with my id. The activation lock is a good hint, I'm going to check the settings in Find My.
Please contact Apple Support -> Get Support (apple.com)
Thanks. I already created an Apple Id for her long time ago only changing the Apple id from my one to her one on her iphone doesn't work.
Change Apple Id on iphone
