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My MacBook came with a screen protector on it?

My MacBook Pro 2021 was purchased brand new from BestBuy, recently I noticed the screen was peeling off and was told that it was a screen protector, the glue under the screen protector ruined the entire screen of my MacBook and now I am unsure what to do as this was not my fault I was unaware of any screen protector placed on my laptop and my warranty has just ended.

MacBook Pro 13″, macOS 11.6

Posted on Apr 15, 2022 3:39 PM

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Question marked as Apple recommended
patriciakrolik wrote:

My MacBook Pro 2021 was purchased brand new from BestBuy, recently I noticed the screen was peeling off and was told that it was a screen protector, the glue under the screen protector ruined the entire screen of my MacBook and now I am unsure what to do as this was not my fault I was unaware of any screen protector placed on my laptop and my warranty has just ended.


Brand new does not have screen protector—


maybe an anti-glare coating but that would be different.


A brand new Mac has a 1 yr warranty.


Check your coverage

My Support - Official Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



Posted on Apr 15, 2022 3:48 PM

3 replies
Question marked as Apple recommended

Apr 15, 2022 3:48 PM in response to patriciakrolik

patriciakrolik wrote:

My MacBook Pro 2021 was purchased brand new from BestBuy, recently I noticed the screen was peeling off and was told that it was a screen protector, the glue under the screen protector ruined the entire screen of my MacBook and now I am unsure what to do as this was not my fault I was unaware of any screen protector placed on my laptop and my warranty has just ended.


Brand new does not have screen protector—


maybe an anti-glare coating but that would be different.


A brand new Mac has a 1 yr warranty.


Check your coverage

My Support - Official Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



My MacBook came with a screen protector on it?

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