I pod stuck on apple logo

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I pod stuck on apple logo

my i pod is stuck with the apple logo, i can go in and check diagnostics but it will not connect to windows or itunes nor wii it change off the apple logo, it stays dark or grayed out Ive held down buttons to reset and it looks like it is resetting then back to the apple logo, checked usb settings etc please help

Dell, Windows XP

Posted on Aug 9, 2010 4:19 PM

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Answer 1

planb77

Level 7

32,446 points

Aug 9, 2010 8:40 PM in response to Tatanesha

Hello Tatanesha,
And welcome to Apple Discussions!

Have you tried forcing the iPod into *Disk Mode*? You may need to attempt to do this more than once. Just keep trying until you can successfully do so. This will allow your iPod to show up as a mounted drive on your computer and from there you can reformat it using the tools provided by Windows.
[Putting iPod into Disk Mode|http://support.apple.com/kb/ht1363]

And here are instructions on how to reformat it when or if the time comes.
http://www.methodshop.com/gadgets/ipodsupport/erase/

Otherwise, it's likely your iPod has a hardware issue and will need to be serviced or examined.

B-rock

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