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My iphone is stuck on a black screen with Apple logo

My iphone is stuck on a black screen with a white apple.

please help


[Re-Titled by Moderator]

Posted on Apr 15, 2022 9:58 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2022 10:40 PM

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




2 replies
Question marked as Top-ranking reply

Apr 15, 2022 10:40 PM in response to lisettesanchezmachuca

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




My iphone is stuck on a black screen with Apple logo

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