Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Related Article: If an alert says Face ID has been disabled on your iPhone or iPad Pro

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why did my Face ID stop working all of a sudden

Who do I get my Face ID back working

iPhone 11, iOS 15

Posted on Apr 16, 2022 12:26 AM

Reply
Question marked as Apple recommended
2 replies

Apr 16, 2022 12:30 AM in response to EJDiggs

Try the following:


Update your iPhone. 📲



If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




Why did my Face ID stop working all of a sudden

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.