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Level 1

4 points

Cannot access App Store or iTunes, even though I updated payment method.

Cannot access App Store or iTunes, @fter changing new payment method.

iPhone 11, iOS 15

Posted on Apr 16, 2022 9:09 AM

Top-ranking reply

Level 10

472,689 points

Posted on Apr 16, 2022 9:22 AM

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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