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Unable to sign in because of problem communicating with iCloud


[Re-Titled by Moderator]


Posted on Apr 16, 2022 1:45 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2022 8:50 PM

dahy18 Said:

"Unable to sign in because of problem communicating with iCloud"

-------


Troublehooting iCloud Drive:


Two things:


A. Try Using WiFi:

From what is shown atop your screen*** you do not have WiFi enabled, and are rather using Cellular.

***Screenshot:


B. Enable Files in Cellular:

  1. Go to: Settings
  2. Tap: Cellular
  3. Tap: Files (so that is is green)
2 replies
Question marked as Top-ranking reply

Apr 19, 2022 8:50 PM in response to dahy18

dahy18 Said:

"Unable to sign in because of problem communicating with iCloud"

-------


Troublehooting iCloud Drive:


Two things:


A. Try Using WiFi:

From what is shown atop your screen*** you do not have WiFi enabled, and are rather using Cellular.

***Screenshot:


B. Enable Files in Cellular:

  1. Go to: Settings
  2. Tap: Cellular
  3. Tap: Files (so that is is green)

Apr 19, 2022 7:49 PM in response to dahy18

See the Apple Support article(s) below.


Sign in - If you can't connect or sign in to iCloud.  *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Unable to sign in because of problem communicating with iCloud

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