removing a payment method

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Level 1

6 points

removing a payment method

I tried to remove my payment method but says that I have an active subscription but when I see what subscription are active says that I don`t have a active subscription.

iPhone XR, iOS 15

Posted on Apr 16, 2022 5:03 PM

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Answer 1

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Top-ranking reply

Raicya

Level 10

209,487 points

Apr 17, 2022 2:21 AM in response to Joh910

See -> If you can't remove a payment method from your Apple ID

If you can't remove a payment method from your Apple ID - Apple Support

👉 If you still can't remove a payment method, contact Apple Support.

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Answer 2

Joh910 Author

Level 1

6 points

Apr 16, 2022 5:43 PM in response to Niel

the last payment I made was to icloud in february, from then on I had a new card and now I'm trying to add this new card and it's not working, I didn't cancel the subscription at the time but now I can't cancel it, it's giving, nor to add a valid payment method

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Answer 3

Niel

Community+ 2025

Level 10

736,565 points

Apr 16, 2022 5:12 PM in response to Joh910

Expiring subscriptions are considered active. If there aren't any of those or you can't wait, click here and ask the iTunes Store staff for assistance.

(217087)

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