User profile for user: Joh910
Joh910 Author
User level: Level 1
6 points

removing a payment method

I tried to remove my payment method but says that I have an active subscription but when I see what subscription are active says that I don`t have a active subscription.



iPhone XR, iOS 15

Posted on Apr 16, 2022 5:03 PM

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User profile for user: Raicya
Raicya
User level: Level 10
209,535 points

Posted on Apr 17, 2022 2:21 AM

See -> If you can't remove a payment method from your Apple ID

If you can't remove a payment method from your Apple ID - Apple Support

 

👉 If you still can't remove a payment method, contact Apple Support.

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User profile for user: Joh910
Joh910 Author
User level: Level 1
6 points

Apr 16, 2022 5:43 PM in response to Niel

the last payment I made was to icloud in february, from then on I had a new card and now I'm trying to add this new card and it's not working, I didn't cancel the subscription at the time but now I can't cancel it, it's giving, nor to add a valid payment method

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removing a payment method

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