Ipod 5 shows as connected, but icon doesn't show up in iTunes.

Hi,

Well, I finally got the problem solved, but don't know how.

Yesterday I plugged in my iPod, as I had several times before. I was ready to go through the odious task of uninstalling and reinstalling iTunes if nothing happened.

However this time I got a message that said "The software required with communicating with the iPod is not installed." It had an install option, which I clicked. Then the iPod icon showed up.

I have no idea why this message didn't come up the first dozen times I plugged in the iPod.

Perhaps Apple should have an option to just download this particular software. My iTunes worked fine except for the communicating with my iPod. Uninstalling and reinstalling is a huge pain in the butt.

Apple really needs to deal with this problem. It is not uncommon, and is extremely frustrating.

Hi,

Thanks for the response.

The reason I didn't mention the articles is that I looked at over a dozen I found with the search "ipod 5 shows as connected, but icon doesn't show up in iTunes."

The articles you cited I had already found. I did everything they suggested. Nothing happened.

Any other thoughts?

Yes, I updated it.

Then it told me it was up to date.

I will attempt to do the uninstall and reinstall. I will check to make sure I'm backed up.

I read that the uninstall and reinstall would not affect the library. However, there always seems like something could go wrong.

Thanks for the response.

I did this. The driver is up to date.

It may be that the only thing to do is uninstall and reinstall.

I'm leery about doing that because it may erase my library.