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How do I turn off Find My on my iPad if I cannot power on the iPad. I need to send the iPad in for service since it will not turn on.

I need to send my iPad in for service since it will not power on. How can I turn off Find My for the iPad if I cannot power it on?



iPad Air, iPadOS 15

Posted on Apr 16, 2022 6:35 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2022 6:49 PM

To remove the activation lock you can either remove it with the correct Apple id and password


To remove if you have the correct apple ID and password


Remove Activation Lock on the web if a device is offline

  1. Go to www.iCloud.com/find.
  2. Sign in with your Apple ID and password.
  3. At the top, click All Devices.
  4. Select the device that you want to remove from iCloud.
  5. Click Remove from Account.


Or if you are unable to do so, and you have proof of purchase, you can apply for Apple to remove the activation lock


See this guide:

How to remove Activation Lock - Apple Support


The step to remove without knowing the Apple ID is under Start a support request

then "Get started" on the next page


Here is the direct link:

https://al-support.apple.com/#/additional-support


Good luck!

2 replies
Question marked as Top-ranking reply

Apr 16, 2022 6:49 PM in response to Carrottop1959

To remove the activation lock you can either remove it with the correct Apple id and password


To remove if you have the correct apple ID and password


Remove Activation Lock on the web if a device is offline

  1. Go to www.iCloud.com/find.
  2. Sign in with your Apple ID and password.
  3. At the top, click All Devices.
  4. Select the device that you want to remove from iCloud.
  5. Click Remove from Account.


Or if you are unable to do so, and you have proof of purchase, you can apply for Apple to remove the activation lock


See this guide:

How to remove Activation Lock - Apple Support


The step to remove without knowing the Apple ID is under Start a support request

then "Get started" on the next page


Here is the direct link:

https://al-support.apple.com/#/additional-support


Good luck!

How do I turn off Find My on my iPad if I cannot power on the iPad. I need to send the iPad in for service since it will not turn on.

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