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Hi, my Apple Pay won’t let me accept money anymore and it asked for my ssn and I put it but it still doesn’t work. Before I was able to accept money and send money.

hi my Apple Pay won’t let me accept any money anymore. Before it would allow me to but now it keeps asking for my SSN and I put it in but it still doesn’t work.

iPhone 13, iOS 15

Posted on Apr 16, 2022 10:05 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2022 10:50 PM

Hi,


Sorry to hear you are having issues with completing IDV for Apple Cash.

If you still have the option to verify your identity, make sure the information you are entering aligns with what is on file for your Apple ID account.


This includes account name, DOB, and address. Your Apple ID account information should align with your drivers license/ID that you are submitting to complete Identity Verification.


If you see an alert that sending and receiving has been restricted, or that your Apple Cash card has been locked, contact Apple Support.


1 reply
Question marked as Top-ranking reply

Apr 16, 2022 10:50 PM in response to aadame278

Hi,


Sorry to hear you are having issues with completing IDV for Apple Cash.

If you still have the option to verify your identity, make sure the information you are entering aligns with what is on file for your Apple ID account.


This includes account name, DOB, and address. Your Apple ID account information should align with your drivers license/ID that you are submitting to complete Identity Verification.


If you see an alert that sending and receiving has been restricted, or that your Apple Cash card has been locked, contact Apple Support.


Hi, my Apple Pay won’t let me accept money anymore and it asked for my ssn and I put it but it still doesn’t work. Before I was able to accept money and send money.

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