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Apple ID and password are locked

i bought used a iphone 11 but icloud apple ID and password is locked ? kindly help


[Re-Titled by Moderator]

Windows, Windows 10

Posted on Apr 17, 2022 3:20 AM

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Question marked as Top-ranking reply

Posted on Apr 17, 2022 11:23 AM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.


Turn off Activation Lock - Apple Support.  *

2 replies

Apple ID and password are locked

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