Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to delete iCloud account if I don’t know the password

I need help , how to delete an locked iPad iCloud account, I don’t know the password



[Edited by Moderator]

iPad Pro 11-inch Wi-Fi

Posted on Apr 17, 2022 9:59 AM

Reply
Question marked as Best reply

Posted on Apr 17, 2022 10:47 AM

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

So have to contact the previous owner.

Apple cannot help you.


The previous owner have to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then the previous owner has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you can sign in with your Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


See also -> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

 

3 replies
Question marked as Best reply

Apr 17, 2022 10:47 AM in response to maryoum

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPhone.

To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.

So have to contact the previous owner.

Apple cannot help you.


The previous owner have to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then the previous owner has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then you can sign in with your Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)


See also -> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

 

Apr 17, 2022 10:51 AM in response to maryoum

Have you forgotten your Apple ID?, Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid

 

If you've forgotten your Apple ID email address or phone number

If you've forgotten your Apple ID email address or phone number – Apple Support (UK)


Have you forgotten your password? -> See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

 


How to delete iCloud account if I don’t know the password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.