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iPhone does not appear on either finder or music for backup

How do I back my iPhone onto my MacBook Air? iPhone does not appear on either finder or music for backup

iPhone SE (Gen 3)

Posted on Apr 17, 2022 5:55 PM

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Question marked as Top-ranking reply

Posted on Apr 17, 2022 6:00 PM

If your Mac runs Catalina, Big Sur or Monterey open Finder.


  • If you don’t see the sidebar on the left go to Finder/Preferences/sidebar and make sure all items are checked.
  • Connect your iPhone with a USB cable
  • Look under Locations in the sidebar and you should see your iPhone
  • Click on it and wait for it to load - it can take a couple of minutes the first time.


If it runs any other version if Mac OS open iTunes; you should see an iPhone icon just below the top bar.

2 replies
Question marked as Top-ranking reply

Apr 17, 2022 6:00 PM in response to Mc-me-to-tears

If your Mac runs Catalina, Big Sur or Monterey open Finder.


  • If you don’t see the sidebar on the left go to Finder/Preferences/sidebar and make sure all items are checked.
  • Connect your iPhone with a USB cable
  • Look under Locations in the sidebar and you should see your iPhone
  • Click on it and wait for it to load - it can take a couple of minutes the first time.


If it runs any other version if Mac OS open iTunes; you should see an iPhone icon just below the top bar.

iPhone does not appear on either finder or music for backup

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