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I don't have Apple product and someone is using my account as ID

I tried to reset the password and it worked, however I am not able to access this ID as the system wants me to answer the security questions, which I don't know as I did not create the fraud account, also the questions are in Chinese or so, what can I do to stop this?, specially that my email now is sorta blocked and I will not be able to use it in case if I get an Apple product, I looked in the website and there is no way to communicate with Apple, any suggestions?

Posted on Apr 18, 2022 4:37 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2022 5:06 AM

You can contact the Apple support by going to support.apple.com and scroll down. You should see GET SUPPORT and then click start now. Then follow the steps to get help.

3 replies

I don't have Apple product and someone is using my account as ID

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