Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software update

hi I can’t update my iOS software it’s stuck on 12.5

iPhone 6 Plus, iOS 12

Posted on Apr 18, 2022 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2022 8:30 AM

Your phone is obsolete.

It is not capable of running anything later than 12.5.5.

1 reply

Software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.