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jrovira71 Author

Level 1

4 points

Why my Face ID is not working

After the last update 15 my Face ID is not working

iPhone 11, iOS 13

Posted on Apr 18, 2022 8:57 AM

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Top-ranking reply

Level 8

39,487 points

Posted on Apr 18, 2022 9:04 AM

Do the steps in this article:

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

What to do next

1. Update your iPhone or iPad to the latest version of iOS or iPadOS.

2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

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1 reply

Top-ranking reply

Level 8

39,487 points

Apr 18, 2022 9:04 AM in response to jrovira71

Do the steps in this article:

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

What to do next

1. Update your iPhone or iPad to the latest version of iOS or iPadOS.

2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

Reply

Why my Face ID is not working

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