Has anybody resolved the issue where you cant remember your security questions and then get this message " Cannot Reset Security Questions We don’t have sufficient information to reset your security questions."?

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phillipv1990 Author

Level 1

4 points

Has anybody resolved the issue where you cant remember your security questions and then get this message " Cannot Reset Security Questions We don’t have sufficient information to reset your security questions."?

Need some help resetting my security questions. I get this message when trying to reset them: "Cannot Reset Security Questions We don’t have sufficient information to reset your security questions.". Is there anyway i can get around this?

Posted on Apr 18, 2022 2:29 PM

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Niel

Community+ 2026

Level 10

743,705 points

Apr 18, 2022 2:37 PM in response to phillipv1990

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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Has anybody resolved the issue where you cant remember your security questions and then get this message " Cannot Reset Security Questions We don’t have sufficient information to reset your security questions."?

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