Locked out of macbook ait.fingerprint wont work without forgotten password

I forgot my password .cant use fingerprint

MacBook Air (2020 or later)

Posted on Apr 18, 2022 7:12 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2022 1:20 PM

Hello patricia44,


Welcome to Apple Support Communities!

If your macOS Catalina or later, you'll see one of the following options to reset your user password:

-The option to reset using your Apple ID

-The option to restart and show password options

-The option to reset using your recovery key

Depending on which you see, use the steps on this Apple Support page for If you forgot your Mac login password - Apple Support

These steps should help you reset the password so you can login to your user account again.


Please let us know if you have further questions.

Cheers!

1 reply
Question marked as Top-ranking reply

Apr 19, 2022 1:20 PM in response to patricia44

Hello patricia44,


Welcome to Apple Support Communities!

If your macOS Catalina or later, you'll see one of the following options to reset your user password:

-The option to reset using your Apple ID

-The option to restart and show password options

-The option to reset using your recovery key

Depending on which you see, use the steps on this Apple Support page for If you forgot your Mac login password - Apple Support

These steps should help you reset the password so you can login to your user account again.


Please let us know if you have further questions.

Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Locked out of macbook ait.fingerprint wont work without forgotten password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.