Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t update my iOS why?

I can’t update my ios to iOS 15

Posted on Apr 19, 2022 8:43 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2022 8:57 AM

Generic instructions:--> Update your iPhone, iPad, or iPod touch – Apple Support, but before proceeding check if your unidentified iPhone model can be updated to iOS v15.4.1 (current), in this compatibility list:-->

Assuming your iPhone can support iOS 15.4.1, and assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with Internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, no Low Power Mode enabled, and I suggest that you keep the device plugged into power during the whole update process), read this support article:--> If your iPhone, iPad or iPod touch won’t update

Keep in mind that, depending on the available storage on your device and/or on your wifi network speed, it might take 30-60 minutes to complete the entire update process.


If the issue persists or if the iOS version currently running on your device is very old, try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider), then learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio


1 reply
Question marked as Top-ranking reply

Apr 19, 2022 8:57 AM in response to nwachukwu50

Generic instructions:--> Update your iPhone, iPad, or iPod touch – Apple Support, but before proceeding check if your unidentified iPhone model can be updated to iOS v15.4.1 (current), in this compatibility list:-->

Assuming your iPhone can support iOS 15.4.1, and assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with Internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, no Low Power Mode enabled, and I suggest that you keep the device plugged into power during the whole update process), read this support article:--> If your iPhone, iPad or iPod touch won’t update

Keep in mind that, depending on the available storage on your device and/or on your wifi network speed, it might take 30-60 minutes to complete the entire update process.


If the issue persists or if the iOS version currently running on your device is very old, try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider), then learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio


I can’t update my iOS why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.