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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i just bought a new apple watch from Walmart and it's by Apple, there is an activation lock but I don't know how to contact the owner, who I'm pretty sure is Apple, I need help, please.
Apple Watch Series 3, watchOS 8
Best to return it to Walmart. It’s been set up by someone else (not Apple) and wasn’t sold as ‘new’.
Best to return it to Walmart. It’s been set up by someone else (not Apple) and wasn’t sold as ‘new’.
The person that you bought/got this watch from needs to follow all the steps in this link;
Remove the Activation Lock so that the buyer can use it.
If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.
Activation Lock
