Can't open PDF files on my iPad.

mahima35 Said:

"Cannot open pdf files: Why can’t I open any of my files or pdfs in my iPad? Please help [...]No my iPad is not frozen"

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Try the Following...

A. View the Downloads:

Tap the downloads button for Safari.

B. Single-Out Safari:

Try performing this using another browser. Any success?

C. New iCloud Session:

If items are not downloading as they should to iCloud, then log out of iCloud in Settings, and then log back in again.

Other than PDFs, what type of files are you attempting to access - and from where? What, precisely, happens when you try to open the files? Do you see any errors - and if so, what are they?

With benefit of more information, contributors here may be able to provide appropriate guidance. This user tip, written by a senior contributor, might help you to better describe the symptoms of your problem:

Writing an effective Apple Support Commun… - Apple Community

Are you attempting to open the file with a simple tap? A longer touch may instead show an action menu or file details.

mahima35 Said:

"Cannot open pdf files: Why can’t I open any of my files or pdfs in my iPad? Please help"

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Troubleshooting a Frozen iPad:

Seems you have a frozen iPad. So try the tips at these Apple Support links:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPad won't Turn On or is Frozen - Apple Support

• If your iPad is Stuck On the Apple Logo - Apple Support

• If your iPad Screen is Black or Frozen - Apple Support