Facetune2

hello. i got to try facetune2. Posted 7 days free. Then I canceled. But today I look at the bill that crawled me 36.99e. How can you do that? fix it right away.

Posted on Apr 20, 2022 5:14 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2022 8:12 AM

Hi there Lila2022,


Welcome to Apple Support Communities. We have some help for a third-party subscription that you wanted to cancel and get a potential refund for. First, make sure it is canceled:


How to cancel a subscription from Apple - Apple Support


You can request a refund or report an issue with a purchase here:


Report a problem


If you need to further contact our support advisors, use this link to connect with the billing team specifically:


Subscriptions and Billing - Official Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Apr 21, 2022 8:12 AM in response to Lila2022

Hi there Lila2022,


Welcome to Apple Support Communities. We have some help for a third-party subscription that you wanted to cancel and get a potential refund for. First, make sure it is canceled:


How to cancel a subscription from Apple - Apple Support


You can request a refund or report an issue with a purchase here:


Report a problem


If you need to further contact our support advisors, use this link to connect with the billing team specifically:


Subscriptions and Billing - Official Apple Support


Take care.

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Facetune2

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