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When my camera is flipped on FT and I try to flip it back, the zoom (2x) icon is in the way and I have a difficult time selecting the flip because of it. Here’s a pic
You would think you could tap the far right side of the flip icon but sometimes I can’t get it to flip back, rather it just keeps zooming and unzooming. Am I doing something wrong or is this just a bad design?
iPhone 13, iOS 15
Hello AngieRags,
Welcome to Apple Support Communities!
If you go to Settings > Accessibility > Zoom, do you see that Zoom is turned on here? Or are you using any other apps that change your zoom/display?
This Apple Support page has the full details: Zoom in on the iPhone screen - Apple Support
Also from the screenshot, it looks like FaceTime is running in a window on your iPhone. Or are you using a different app?
This link has the best steps to Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support
We hope this helps.
Cheers!
Hello AngieRags,
Welcome to Apple Support Communities!
If you go to Settings > Accessibility > Zoom, do you see that Zoom is turned on here? Or are you using any other apps that change your zoom/display?
This Apple Support page has the full details: Zoom in on the iPhone screen - Apple Support
Also from the screenshot, it looks like FaceTime is running in a window on your iPhone. Or are you using a different app?
This link has the best steps to Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support
We hope this helps.
Cheers!
Hello AngieRags,
Let's keep going to narrow this down. You're right, this doesn't seem to be connected to Zoom because the 2 does not have an "X".
Are you able to select the 2? If so, what happens? We're curious to see if you might be multitasking as described in this guide: Multitask with Picture in Picture on iPhone. We'd also want to know if this happens in all FaceTime calls.
Keep us posted.
Take care.
I appreciate your willingness to dig into this! Yes, it happens on all FaceTime calls and when I try to flip the camera back and inadvertently tap the (2), it zooms in on whatever I’m looking at. Also, if I hold it down it shows a radial adjuster that zooms from 1x to 8x
So, zoom was turned off. I turned it on but it didn’t seem to make a difference…? I’m not using any other apps that Im aware of. The small screen that shows myself on FaceTime is within the bigger screen of the person I’m face timing with… I just cropped it down to show the actual problem. I’m looking over the zoom info to see if I can find more answers. Thanks.
AngieRags,
We appreciate you trying those steps and testing for us.
At this point, it seems like some further investigation will be needed. Please reach out to Apple directly using this link: Get Support
Kind regards.
FaceTime Flip and Zoom Icons
