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I downloaded a new iOS but I am finding it hard to install... pls what can be done

I downloaded a new iOS but I am finding it hard to install but what could the problem be... and what can be done

Posted on Apr 20, 2022 4:20 PM

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Question marked as Best reply

Posted on Apr 20, 2022 4:23 PM

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software UpdateIf there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

2 replies
Question marked as Best reply

Apr 20, 2022 4:23 PM in response to kanu216

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software UpdateIf there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Apr 20, 2022 4:27 PM in response to kanu216

So you have the iOS downloaded?


Failed installs can involve insufficient free storage, or a corrupted install, or the use of an add-on VPN client, and the failure will usually display at least a diagnostic or two.


Any messages here?


Discontinue and remove any add-on VPN, and restart, and try again.


Try deleting the download, and re-download the update.


Failing that, use a Mac or Windows computer, and perform the update from there.


Update your iPhone, iPad, or iPod touch - Apple Support


Failing that, back up, reset the iPhone to factory, and restore.


Restore your iPhone, iPad, or iPod to factory settings - Apple Support


I downloaded a new iOS but I am finding it hard to install... pls what can be done

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