A locked iPhone
I'm trying to help an 87 year old neighbor who has this message " iPhone unavailable. I'd like to schedule a genius bar appointment for tomorrow near Braintree Mass.
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FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: 👉 Contacting Apple for support and service including international calling numbers.
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You can try the procedure listed below if you want to.
You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉 If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.
Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.
If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉 How to reset your iPhone when you forgot the passcode.
Axel F.