phone locked with different icloud acccount
hello everyone
i bought an iphone 6s plus from a friend and its locked with someones icloud account how do i remove it
iPhone 6s Plus, iOS 14
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You must contact the seller (hopefully it is the previous owner).
Each Apple device is linked/associated with an Apple ID of the person who did the setup.
Activation Lock prevents anyone who is not the owner from using this iPhone.
To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.
So have to contact the previous owner / your friend.
Apple cannot help you.
The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Then the previous owner has to remove the iPhone from his account, see this Apple article:
Check your Apple ID device list to see where you're signed in
Check your Apple ID device list to see where you're signed in - Apple Support
Then you can sign in with your Apple ID.
See the following Apple articles:
Activation Lock for iPhone, iPad, and iPod touch
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
How to remove Activation Lock
How to remove Activation Lock – Apple Support (UK)
The All Too Common SAD Reality of Buying a Used iPad/iPhone
https://discussions.apple.com/docs/DOC-250001038