my screen isn't working how can i take my passcode off to use my phone?

my screen isn't working how can i take my passcode off to use my phone?

iPhone 11 Pro Max

Posted on Apr 20, 2022 5:13 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2022 5:26 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Your display has possibly failed. If you cannot input anything from your screen then you cannot input your passcode to unlock your iPhone. Your will have to get your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

2 replies
Question marked as Top-ranking reply

Apr 20, 2022 5:26 PM in response to kenaz18

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Your display has possibly failed. If you cannot input anything from your screen then you cannot input your passcode to unlock your iPhone. Your will have to get your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

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my screen isn't working how can i take my passcode off to use my phone?

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