Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NETWORK ISSUE On CARRIER DATA

we are not able surf while carrier data since latest version update..

iPhone 8 Plus, iOS 15

Posted on Apr 21, 2022 12:26 AM

Reply
Question marked as Best reply

Posted on Apr 21, 2022 12:54 AM

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.


3 replies
Question marked as Best reply

Apr 21, 2022 12:54 AM in response to PRIZAMGOUD

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.


Apr 21, 2022 1:30 AM in response to PRIZAMGOUD

Read this again -> Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


👉 Contact your carrier 

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in good standing.
  • Make sure that there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.


👉 If your carrier confirms that there's no issue with your account or network, but you still can't connect to a cellular network, contact Apple Support.


NETWORK ISSUE On CARRIER DATA

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.