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I cant download apps

When i go onto the app store and try to download an app it asks for my apple id, when i try to put it in the keyboard is all blacked out, does anyone know how to be able to use the keyboard?

iPad Air, iPadOS 15

Posted on Apr 21, 2022 8:47 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2022 8:50 AM

Some things you can try.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Top-ranking reply

Apr 21, 2022 8:50 AM in response to Tritunitan

Some things you can try.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

I cant download apps

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