Daughter’s Locked iphone
My daughter’s iPhone 12pro and her friend locked her phone. We cannot get back into it. iTunes doesn’t work.
please advise
iPhone 12 Pro
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(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode
How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)
See also -> If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)