Second hand iPhone 12 is locked and I can't contact the owner

Question

Second hand iPhone 12 is locked and I can't contact the owner

I purchase an iPhone 12 Pro Max on Inter from a second hand.. but is lock to the old owner.. I try to contact this per but is no longer on the web site where I purchase.. what can I do to unlock the old owner

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iPhone 12 Pro Max

Posted on Apr 21, 2022 11:27 AM

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Answer 1

Eric Root

Level 10

685,215 points

Apr 21, 2022 11:32 AM in response to Luisfernandez933

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.

Turn off Activation Lock - Apple Support. *

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Answer 2

Apr 21, 2022 11:35 AM in response to Luisfernandez933

Press and release volume up and then volume down and hold power button until a Mac icon apperars. Connect it to iTunes and restore.

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Second hand iPhone 12 is locked and I can't contact the owner

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