Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My FaceID stopped working after the update and I can’t reset it. Anyone else have this issue?

Anybody have any solutions for resetting the FaceID besides the obvious troubleshooting measures?

iPhone 12 mini

Posted on Apr 21, 2022 12:07 PM

Reply
Question marked as Best reply

Posted on Apr 21, 2022 1:16 PM

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro - Apple ...


Do you have a disabled Face ID alert on your device?


Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

1 reply
Question marked as Best reply

Apr 21, 2022 1:16 PM in response to Jakexx90

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro - Apple ...


Do you have a disabled Face ID alert on your device?


Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

My FaceID stopped working after the update and I can’t reset it. Anyone else have this issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.