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I have put my card information in my phone several times and still can’t update any apps, so my phone essentially useless now because I can’t use any of the apps I want to use. How can I fix this?

I have put my card information in my phone several times and still can’t update any apps, so my phone essentially useless now because I can’t use any of the apps I want to use. It says I have a problem with a previous billing purchase, but I haven’t made any purchases. How can I fix this?

iPhone XR, iOS 15

Posted on Apr 21, 2022 6:27 PM

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Posted on Apr 21, 2022 7:03 PM

Call or chat iTunes/Media support by clicking Get Support at the bottom of iTunes - Official Apple Support


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I have put my card information in my phone several times and still can’t update any apps, so my phone essentially useless now because I can’t use any of the apps I want to use. How can I fix this?

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