Latest update issues.

Since I got the latest update

I cannot use camera and make calls properly.

What can I do to fix it?

iPhone 7, iOS 15

Posted on Apr 22, 2022 12:48 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2022 1:08 AM

First try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better

Backup, restore to factory, and restore from backup

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If the problem remains then do step (2) again but set up as new without restoring any backup.

  If that fixes it then it is probably a rogue app or setting.

Otherwise if camera still does not work etc then arrange a repair

iPhone Repair - Official Apple Support


1 reply
Question marked as Top-ranking reply

Apr 22, 2022 1:08 AM in response to 0Eren

First try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better

Backup, restore to factory, and restore from backup

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails, or you need to ditch the backup and start as new. 

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If the problem remains then do step (2) again but set up as new without restoring any backup.

  If that fixes it then it is probably a rogue app or setting.

Otherwise if camera still does not work etc then arrange a repair

iPhone Repair - Official Apple Support


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