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Level 1

4 points

new macbook air m1 shuts down at baterry on 70%

Hello,

yesterday i fully charged my brand new macbook air 13 m1, today at 70% it shuts down, the message was that the baterry was too low and did not wanted to start until i have plugged it into charger. Now it shows me, that the battery is at 70%. Do you have any solution?

Sorry for may bad english, i am not native english speaker :)

Thank you. Jani

MacBook Air 13″, macOS 12.3

Posted on Apr 22, 2022 2:57 AM

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Level 9

54,933 points

Posted on Apr 22, 2022 3:49 AM

Try the following:

▷ Update macOS.

▷ Try Safe Mode.

▷ Use Apple Diagnostics to test your Mac.

If that does not help, then get expert service and support at the Genius Bar.

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Best reply

Level 9

54,933 points

Apr 22, 2022 3:49 AM in response to jani184

Try the following:

▷ Update macOS.

▷ Try Safe Mode.

▷ Use Apple Diagnostics to test your Mac.

If that does not help, then get expert service and support at the Genius Bar.

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new macbook air m1 shuts down at baterry on 70%

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