You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Both Airpods do not work at the same time while playing music.+!q

Both of my airpods are not working when playing music when playing music I believe there is an app that's causing the problem but not sure which one please advise. Itcwill only play in 1 airpod. Not both


Posted on Apr 22, 2022 1:45 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2022 10:57 PM

JazzyJR Said:

"Both of my airpods are not working when playing music when playing music I believe there is an app that's causing the problem but not sure which one please advise. Itcwill only play in 1 airpod. Not both"

-------


Please Clarify your Post:

How would you define "blown out"? Is there no volume?


Troubleshooting AirPods Volume:


A. Visit Apple Support links:


B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

Go Here: How to clean your AirPods and EarPods - Apple Support


D. Using an App?:

Check and make sure that the balance on the app is not towards the right.

1 reply
Question marked as Top-ranking reply

Apr 22, 2022 10:57 PM in response to JazzyJR

JazzyJR Said:

"Both of my airpods are not working when playing music when playing music I believe there is an app that's causing the problem but not sure which one please advise. Itcwill only play in 1 airpod. Not both"

-------


Please Clarify your Post:

How would you define "blown out"? Is there no volume?


Troubleshooting AirPods Volume:


A. Visit Apple Support links:


B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

Go Here: How to clean your AirPods and EarPods - Apple Support


D. Using an App?:

Check and make sure that the balance on the app is not towards the right.

Both Airpods do not work at the same time while playing music.+!q

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.