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Smart folio keyboard stopped working

My iPad has stopped recognising my smart keyboard folio. I have tried switching off iPad, detaching and reattaching the keyboard and my updates are all done. Any other suggestions?


iPad, iPadOS 15

Posted on Apr 23, 2022 1:31 AM

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Question marked as Top-ranking reply

Posted on Apr 23, 2022 3:01 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

AND, if you already tried to clean your smart connectors (on iPad and on the keyboard), using a soft pencil eraser and a soft brush, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Apr 23, 2022 3:01 AM in response to GinaKirt

If you already tried (to no avail) ALL the steps provided in this support article:--> If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

AND, if you already tried to clean your smart connectors (on iPad and on the keyboard), using a soft pencil eraser and a soft brush, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Smart folio keyboard stopped working

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