I am not able to chAnge my payment information for my iCloud storage so I have run out of storage

Tells me payment declined ever since I got a different payment method. I have added my new card to apple pay and it shows up there, but I continue to get the declined message. Won’t let me change it in my iCloud settings.

iPhone XR, iOS 15

Posted on Apr 23, 2022 7:23 AM

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Question marked as Top-ranking reply

Posted on Apr 23, 2022 7:56 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

 

👉 Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)



 

2 replies
Question marked as Top-ranking reply

Apr 23, 2022 7:56 AM in response to shutch60

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

 

👉 Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)



 

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I am not able to chAnge my payment information for my iCloud storage so I have run out of storage

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