Apple Watch not showing iMessage pictures

Since the last watch/iPhone update, I can no longer view iMessage photos on my watch. I get a message saying “SENDER has sent you 1 image. You can view it on your iPhone”

Apple Watch Series 5, watchOS 8

Posted on Apr 23, 2022 9:12 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2022 11:03 AM

Hi beckyiow,


Thanks for coming to Apple Support Communities for help today.


Have you restarted all your devices and tested on another Wi-Fi network or cellular data?


If so and the issue is the same, try unpairing the Apple Watch and iPhone then setting them up again: Unpair and erase your Apple Watch


"How to unpair your Apple Watch from your iPhone


  1. Keep your Apple Watch and iPhone close together as you unpair them.
  2. Open the Apple Watch app on your iPhone.
  3. Go to the My Watch tab and tap All Watches.
  4. Tap the info button  next to the watch that you want to unpair. 
  5. Tap Unpair Apple Watch.
  6. For GPS + Cellular models, choose to keep or remove your cellular plan. 
    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 

7.Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.

8.Set up your Apple Watch again."


Let us know if that resolves the issue.


Have a fantastic day!


1 reply
Question marked as Top-ranking reply

Apr 24, 2022 11:03 AM in response to beckyiow

Hi beckyiow,


Thanks for coming to Apple Support Communities for help today.


Have you restarted all your devices and tested on another Wi-Fi network or cellular data?


If so and the issue is the same, try unpairing the Apple Watch and iPhone then setting them up again: Unpair and erase your Apple Watch


"How to unpair your Apple Watch from your iPhone


  1. Keep your Apple Watch and iPhone close together as you unpair them.
  2. Open the Apple Watch app on your iPhone.
  3. Go to the My Watch tab and tap All Watches.
  4. Tap the info button  next to the watch that you want to unpair. 
  5. Tap Unpair Apple Watch.
  6. For GPS + Cellular models, choose to keep or remove your cellular plan. 
    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 

7.Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.

8.Set up your Apple Watch again."


Let us know if that resolves the issue.


Have a fantastic day!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch not showing iMessage pictures

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.