Downloading problem with Family Setup

I have an Apple Watch SE that is set up for a family member. I am trying to download the Messenger app on the Watch, But it says that it requires an iPhone, which I have. I tried uninstalling and reinstalling the app on my iPhone to start the auto download, but it still won’t let me download even when the watch

is connected to the iPhone. Please help.

Posted on Apr 23, 2022 12:06 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2022 12:36 PM

Hello Peter543,


We understand that you're unable to install Messenger on your family member's Apple Watch. To clarify, have you tried downloading another app to see if you experience the same behavior? Also, are you following the steps as shown here: Download apps on your Apple Watch


If so, we'd like to provide you with a few steps that may help resolve the issue:


• Restart your devices:

- Restart your iPhone

- Restart your Apple Watch


• Be sure both of your devices are running the latest software version:

- Update iOS on iPhone (Secure your data with a backup before proceeding)

- Update your Apple Watch



Let us know if this helps.


Be safe and well!






1 reply
Question marked as Top-ranking reply

Apr 24, 2022 12:36 PM in response to Peter543

Hello Peter543,


We understand that you're unable to install Messenger on your family member's Apple Watch. To clarify, have you tried downloading another app to see if you experience the same behavior? Also, are you following the steps as shown here: Download apps on your Apple Watch


If so, we'd like to provide you with a few steps that may help resolve the issue:


• Restart your devices:

- Restart your iPhone

- Restart your Apple Watch


• Be sure both of your devices are running the latest software version:

- Update iOS on iPhone (Secure your data with a backup before proceeding)

- Update your Apple Watch



Let us know if this helps.


Be safe and well!






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Downloading problem with Family Setup

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