Why do I keep getting apple bills on my card?

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Level 1

4 points

Hello

Last month I got an email notification from my bank saying that a certain amount was deducted to cover an apple bill payment.

I have never registered for any apple service and what's even worse I have never used the card to pay for any phone related bills.

I contacted the bank but they said they can't help.

I have no payment card registered on my device.

I tried asking for a refund but there wasn't any paid subscription seen.

What should I do?

Another payment:

$£ Stanbic Bank Tanzania:A reserved purchase of TZS -1900.00, AccNr: XXXXXXXXX2686 has been completed via POS APPLE.COM/BILL on 23/04/22 21:10:13.

Posted on Apr 23, 2022 3:15 PM

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Answer 1

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Level 10

469,623 points

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support or go to Subscriptions and Billing - Official Apple Support

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