IPhone video goes blank and can only hear the sound

Hi! I recorded a 13 seconds video with my iPhone 12 Pro Max and whenever I play it, the video goes blank after second 11 and you can no longer see the video, only hear the sound.

iPhone 12 Pro Max, iOS 15

Posted on Apr 23, 2022 4:30 PM

Reply
1 reply

Apr 24, 2022 1:03 PM in response to Lizzette99

Greetings Lizzette99,


Are you encountering this issue with each video you record. If so, does it happen at the same 11 second mark each time? Are you recording the videos with the Camera app or a different app on your iPhone? 


If you use iCloud to sync your videos, we'd like to have you view the video on a different device and see if the situation persists.


Thanks. 

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IPhone video goes blank and can only hear the sound

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