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Why won’t my phone turn off?

My brand new iPhone 13 won’t open apps and won’t turn off

iPhone 13 Pro Max, iOS 15

Posted on Apr 23, 2022 11:05 PM

Top-ranking reply

Level 9

67,606 points

Posted on Apr 23, 2022 11:46 PM

Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

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