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Refund never arrived

Hi. So i have a problem: i purchased accidently an app, i requested a refund, i received an email that my refund has been approved, but i didnt receive anything, amd this evening will be 48 hours since the problem began, i tried emailing to Apple and Itunes but the replies received were authatic. Any of you had this problem?

Posted on Apr 24, 2022 2:28 AM

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Question marked as Best reply

Posted on Apr 24, 2022 2:31 AM

See this:

How long refunds from the App Store or other Apple services take - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Good luck!

1 reply
Question marked as Best reply

Apr 24, 2022 2:31 AM in response to Dianattskdbdb

See this:

How long refunds from the App Store or other Apple services take - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Good luck!

Refund never arrived

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