Outlook Account. Unable to verify account information

I’m trying to sign into my Outlook account under Accounts and Passwords but I keep getting the error message of it being “unable to verify account information”


I recently changed the password for the Outlook account. After many unsuccessful clicks of “Re-enter Password” under the same setting, I deleted the account and have been trying to re-add it but keep getting the same error of “Unable to verify account information”.


This is a very serious and frustrating problem because my work emails and over 1000 contacts are linked to the account which I am unable to have access to at the moment. I have tried:

  • Resetting network settings
  • Soft-resetting the phone
  • Restarting the phone

None of which have solved the problem.


I have run out of options, please assistance is urgently required and would be immensely appreciated.

iPhone 6

Posted on Apr 24, 2022 4:35 AM

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Outlook Account. Unable to verify account information

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