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iPad locked, connect to iTunes

I purchased my 90yr old dad a refurbished iPad and during set-up he evidently put the wrong Apple ID and password as it says iPad is disabled, connect to iTunes. i had asked him to wait until I could get to his home to set it up as I live 2 hours away from him. he could not wait!!! i have tried to connect to iTunes and I cannot get anything to work. I updated my iTunes on on my iMac but no luck! can anyone help me open this iPad????

Posted on Apr 24, 2022 8:07 AM

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Question marked as Top-ranking reply

Posted on Apr 24, 2022 8:48 AM

(> iOS15.2) See this Apple article: If you've forgotten your iPad passcode

If you’ve forgotten your iPad passcode – Apple Support (UK)


(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode

How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)


Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid

 

If you've forgotten your Apple ID email address or phone number

If you've forgotten your Apple ID email address or phone number – Apple Support (UK)


See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support


Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support




Similar questions

1 reply
Question marked as Top-ranking reply

Apr 24, 2022 8:48 AM in response to ChrisBaker63

(> iOS15.2) See this Apple article: If you've forgotten your iPad passcode

If you’ve forgotten your iPad passcode – Apple Support (UK)


(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode

How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)


Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid

 

If you've forgotten your Apple ID email address or phone number

If you've forgotten your Apple ID email address or phone number – Apple Support (UK)


See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support


Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support




iPad locked, connect to iTunes

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