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oluwaseun19 Author

Level 1

4 points

unrecognised charge

If i suspect that another party is using my credit card to make purchases, how do i report it to apple?

MacBook Pro 13″, macOS 10.14

Posted on Apr 24, 2022 10:06 AM

Best reply

Smilin-Brian

Level 9

54,991 points

Posted on Apr 24, 2022 10:44 AM

Was it a subscription?

If the subscription isn't billed through Apple:

Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.

On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.

Resources:

▷ View Purchase History.

▷ Cancel a Subscription.

▷ Billing and Subscriptions.

▷ Returns & Refunds.

▷ Request a Refund.

▷ Check Refund Status.

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