You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, I have bluetooth headphones (Niceboy), I connect them to mac and after 10 seconds they disconnect. With Iphone and other devices the headphones works perfectly.
No matter what I do (reconnect, restart, etc.. ) they always disconnect.
Thank you for your suggestions
Hi there katarina201,
Welcome to Apple Support Communities. This disconnect could possibly be the result of some wireless interference. The steps to resolve this are found here:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Let us know the outcome, and we can go from there if needed.
Best regards!
Thanks, I found the problem. I thought that being half a meter away from Mac while using headphones is not such a big distance, since they stay connected up to 30m when I connect them to Iphone.
They are connected when they lay on the mac.. it is not possible to listen to music and be sooo close to mac...
Thanks for trying that and getting back to us, katarina201. It's appreciated.
If the sound from your wireless headphones cuts out or is distorted - Apple Support -- Even though this article doesn't address issues when using a Bluetooth device with your Mac, the steps included can help.
To unpair your headphones from your Mac, go to Apple Menu > System Preferences > Bluetooth. Hover your mouse pointer over the headphones, then click the "X" to the right.
How to use safe mode on your Mac - Apple Support -- If they're still disconnecting, restart your Mac in safe mode and test the issue. You'll want to use the steps under "Apple silicon". Please refer to this before beginning: Graphics performance limited in macOS Recovery, safe mode, or Guest User mode - Apple Support
After you've had a chance to test the issue, restart your Mac normally to exit safe mode.
If your headphones stayed connected while in safe mode, see if they'll stay connected now.
Please let us know the results when you're able by replying to this post.
All the best.
Thank you for your answer.
Unfortunately, that did not solve my problem. I tried everything and they still disconnect.
Macbook air M1 - disconnecting bluetooth headphones
